Our policies

We Lift Things LLC – Privacy Policy

Effective Date: March 18, 2025

We Lift Things LLC (“We Lift Things,” “we,” “us,” or “our”) is a professional moving company based in Jackson Hole, Wyoming. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for moving services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

Information You Provide Directly

When you contact us for a quote, book a move, or reach out via our website, we may collect:

Full name and contact information (phone number, email address, mailing address)
Moving details such as pickup and delivery addresses, move date, and inventory
Payment information (processed securely through third-party payment processors)
Any other information you voluntarily provide in forms or communications

Information Collected Automatically

When you visit our website, certain data is collected automatically through cookies and analytics tools, including:

IP address and general geographic location
Browser type and version
Pages visited, time spent on pages, and referring URLs
Device type and operating system
Clickstream data and interaction patterns

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide moving quotes
Schedule, coordinate, and fulfill your moving services
Process payments and send service confirmations or receipts
Communicate with you about your move, including updates and follow-ups
Improve our website, services, and customer experience
Analyze website traffic and usage trends through analytics tools (e.g., Google Analytics)
Comply with applicable legal obligations
Send occasional service-related or promotional communications (you may opt out at any time)

3. Cookies and Tracking Technologies

Our WordPress-based website uses cookies and similar tracking technologies. These may include:

Essential cookies – required for the website to function properly
Analytics cookies – such as Google Analytics, which help us understand how visitors use our site
Functional cookies – that remember your preferences

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality. To opt out of Google Analytics tracking, visit: https://tools.google.com/dlpage/gaoptout

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

Service Providers: Trusted third parties who assist us in operating our website or conducting our business (e.g., payment processors, email platforms, scheduling tools), subject to confidentiality agreements.
Legal Requirements: When required by law, court order, or governmental authority.
Business Protection: To protect the rights, property, or safety of We Lift Things LLC, our customers, or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention & Your Deletion Rights

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, provide our services, and comply with our legal obligations. Customer records related to completed moves are typically retained for up to seven (7) years for tax and business purposes. You may request deletion of your data at any time, subject to legal retention requirements.

6. Data Security & Breach Notification

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

In the event of a data breach that compromises your personal information, we will conduct a prompt investigation and notify affected individuals as soon as possible without unreasonable delay, in accordance with Wyoming’s Computer Security Breach Notification Law (Wyo. Stat. § 40-12-502). Notification will include the nature of the breach, the types of information involved, and steps we are taking to address it.

If you believe your information has been compromised, please contact us immediately at moving@weliftthings.com or (307) 699-3094.

7. Third-Party Links and Services

Our website may contain links to third-party websites or integrate third-party services (such as Google Maps or social media platforms). We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Rights and Choices

Depending on your location, you may have the right to:

Access – Request a copy of the personal information we hold about you
Correction – Request that we correct inaccurate or incomplete information
Deletion – Request that we delete your personal information, subject to legal obligations
Opt-Out – Unsubscribe from marketing emails at any time by clicking “unsubscribe” or contacting us directly
Cookie Preferences – Adjust your browser settings to manage cookie preferences

To exercise any of these rights, please contact us using the information provided in Section 10 below.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will promptly delete it.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

We Lift Things LLC
Jackson Hole, Wyoming
Website: www.weliftthings.com
Email: moving@weliftthings.com
Phone: (307) 699-3094

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes your acceptance of the updated policy.